Last updated: 16 July 2026
1. Current Pre-Launch Status
ROAMWELL is currently preparing its first premium merino wool collection for launch.
The website does not currently accept orders or payments.
ROAMWELL is therefore not currently processing, dispatching or delivering customer orders.
2. No Current Shipping Service
Any product, packaging or collection information displayed on the website is provided for preview and brand-presentation purposes only.
No shipping agreement is created by:
visiting the website;
submitting an enquiry;
contacting ROAMWELL;
registering interest in the brand;
viewing a future product or collection.
Please do not send payment or arrange delivery based solely on information displayed on the pre-launch website.
3. Policy Before Commercial Launch
Before orders become available, this Shipping Policy will be updated to clearly explain:
countries and regions to which ROAMWELL ships;
order-processing times;
available shipping methods;
estimated delivery times;
shipping fees;
free-shipping thresholds, if applicable;
tracking availability;
customs duties, import taxes and local charges;
delivery restrictions;
address-change procedures;
delayed, missing or damaged deliveries;
undeliverable or returned parcels.
Actual shipping times and prices will depend on the customer’s destination, selected delivery service and operational arrangements available at the time of launch.
4. Delivery Estimates
Any delivery estimates that may appear in promotional or preliminary materials before commercial launch are illustrative only and are not binding.
Final estimates will be shown to customers before an order is confirmed.
Delivery estimates may be affected by factors outside ROAMWELL’s reasonable control, including:
customs processing;
carrier delays;
public holidays;
severe weather;
transportation disruptions;
incorrect or incomplete delivery information;
local import procedures.
5. Customs Duties and Taxes
International customers may be responsible for customs duties, import taxes, handling fees or other charges imposed by the destination country.
The final treatment of duties and taxes will be clearly explained before commercial sales begin.
6. Contact
For questions concerning future delivery availability, contact:
Email: hello@wearroamwell.com
This Shipping Policy will be replaced with the full commercial shipping terms before ROAMWELL accepts its first customer order.