Privacy Policy
Last updated: 16 July 2026
1. About This Privacy Policy
This Privacy Policy explains how ROAMWELL collects, uses, stores and protects personal information when you visit the ROAMWELL website or contact us.
ROAMWELL is a premium merino wool socks brand currently preparing for commercial launch.
The legal operating entity of ROAMWELL is currently being incorporated and its full legal name, registration details and registered address will be added to this Privacy Policy before commercial sales begin.
Until then, personal information submitted through this website is managed by the ROAMWELL founding team.
For privacy-related questions, please contact:
Email: hello@wearroamwell.com
2. Information We May Collect
We may collect the following categories of personal information:
Information you provide directly
When you contact us through the website, by email or through social media, you may provide:
your name;
your email address;
your telephone number;
the name of your company or organisation;
the content of your message;
any other information you voluntarily provide.
You are not required to provide personal information merely to browse the website.
Technical and usage information
When you visit the website, certain technical information may be collected automatically, including:
IP address;
browser type;
device type;
operating system;
pages visited;
approximate location based on IP address;
date and time of access;
referring website;
cookie and analytics information.
Payment information
ROAMWELL does not currently accept orders or payments through this website.
We therefore do not currently collect or process payment card information through the website.
When payment services are introduced, payments may be processed by authorised third-party payment providers. ROAMWELL will not directly store complete payment card details unless expressly stated otherwise.
3. How We Use Personal Information
We may use personal information to:
respond to enquiries and messages;
communicate with potential customers, suppliers, factories, business partners, media representatives and collaborators;
provide requested information about ROAMWELL;
prepare for the commercial launch of the brand;
maintain, operate and secure the website;
analyse website performance and visitor interaction;
improve our products, services and website experience;
prevent misuse, fraud or security incidents;
comply with legal and regulatory obligations;
establish, exercise or defend legal claims;
send launch news or marketing communications where you have specifically agreed to receive them.
We will not send marketing communications without an appropriate legal basis or your consent where consent is required.
You may unsubscribe from marketing communications at any time by contacting us at hello@wearroamwell.com.
4. Legal Grounds for Processing
Depending on your location and the circumstances, we may process personal information on one or more of the following grounds:
your consent;
our legitimate interest in operating and protecting the website and responding to enquiries;
taking steps at your request before entering into a contract;
performing a contract with you;
complying with legal or regulatory obligations;
protecting our legal rights and the rights of others.
Where processing is based on consent, you may withdraw your consent at any time.
Withdrawal of consent will not affect processing that took place before consent was withdrawn.
5. Sharing Personal Information
We do not sell or rent personal information.
We may share personal information only where reasonably necessary with:
website hosting and technical service providers;
website form-processing providers;
cloud storage and email service providers;
analytics and security providers;
professional advisers, including lawyers, accountants and compliance consultants;
payment providers and logistics partners after commercial launch;
government bodies, regulators or law-enforcement authorities where legally required;
a purchaser, investor or successor in connection with a genuine business restructuring, investment or transfer.
As this website is built and hosted using Tilda, information submitted through website forms or generated through use of the website may be processed through Tilda’s technical infrastructure, depending on the website settings and connected services.
Service providers may only use personal information for the purposes for which it has been provided and subject to applicable contractual and legal requirements.
6. International Data Transfers
Some service providers may process or store personal information in countries other than the country in which you are located.
Where required by applicable law, we will take reasonable measures to ensure that international transfers of personal information are protected by appropriate contractual, technical or legal safeguards.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
As a general guideline:
ordinary enquiries may be retained for up to 24 months after the last communication;
business and supplier correspondence may be retained for the duration of the relationship and for a reasonable period afterwards;
marketing subscription information may be retained until consent is withdrawn;
technical and security records may be retained for up to 12 months, unless a longer period is reasonably required to investigate a security incident;
information required for legal, tax or regulatory purposes may be retained for the period required by applicable law.
Information that is no longer required will be deleted, anonymised or securely archived where appropriate.
8. Cookies and Similar Technologies
The website may use cookies and similar technologies to:
ensure the website functions correctly;
remember visitor preferences;
understand how visitors use the website;
measure website performance;
protect the website from misuse;
support analytics or marketing functionality.
Strictly necessary cookies may be used where required for the website to operate.
Where required by applicable law, optional analytics, advertising or similar cookies will only be used after the visitor has provided consent.
Visitors may manage their cookie preferences through the cookie settings displayed on the website or through their browser settings.
Disabling certain cookies may affect how some parts of the website function.
9. Data Security
We take reasonable administrative, organisational and technical measures to protect personal information against:
unauthorised access;
accidental loss;
alteration;
disclosure;
misuse;
destruction.
However, no website, online transmission or electronic storage system can be guaranteed to be completely secure.
Visitors should avoid sending sensitive financial, identification or confidential information through ordinary website contact forms unless specifically requested through a secure channel.
10. Your Rights
Depending on your location and applicable law, you may have the right to:
request access to personal information held about you;
request correction of inaccurate information;
request deletion of personal information;
object to or restrict certain processing;
withdraw consent;
request a portable copy of certain information;
opt out of direct marketing;
lodge a complaint with the relevant data-protection authority.
These rights may be subject to legal limitations and exceptions.
To submit a privacy request, contact:
hello@wearroamwell.com
We may need to verify your identity before responding to a request.
11. Children’s Privacy
The website is not intended for children under the age of 16.
We do not knowingly collect personal information from children through this website.
If you believe that a child has provided personal information to us, please contact us so that the information can be reviewed and, where appropriate, deleted.
12. Third-Party Websites
The website may contain links to external websites or social-media platforms.
ROAMWELL is not responsible for the privacy practices, content or security of third-party websites.
Visitors should review the privacy policies of those third parties before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy when:
the ROAMWELL legal entity is incorporated;
commercial sales begin;
new payment, analytics or marketing services are introduced;
legal requirements change;
the way we process personal information changes.
The updated version will be published on this page with a revised “Last updated” date.
14. Contact Us
For questions about this Privacy Policy or the processing of personal information, contact:
ROAMWELL Email: hello@wearroamwell.com
Full company registration and address details will be added before commercial launch.
1. About This Privacy Policy
This Privacy Policy explains how ROAMWELL collects, uses, stores and protects personal information when you visit the ROAMWELL website or contact us.
ROAMWELL is a premium merino wool socks brand currently preparing for commercial launch.
The legal operating entity of ROAMWELL is currently being incorporated and its full legal name, registration details and registered address will be added to this Privacy Policy before commercial sales begin.
Until then, personal information submitted through this website is managed by the ROAMWELL founding team.
For privacy-related questions, please contact:
Email: hello@wearroamwell.com
2. Information We May Collect
We may collect the following categories of personal information:
Information you provide directly
When you contact us through the website, by email or through social media, you may provide:
your name;
your email address;
your telephone number;
the name of your company or organisation;
the content of your message;
any other information you voluntarily provide.
You are not required to provide personal information merely to browse the website.
Technical and usage information
When you visit the website, certain technical information may be collected automatically, including:
IP address;
browser type;
device type;
operating system;
pages visited;
approximate location based on IP address;
date and time of access;
referring website;
cookie and analytics information.
Payment information
ROAMWELL does not currently accept orders or payments through this website.
We therefore do not currently collect or process payment card information through the website.
When payment services are introduced, payments may be processed by authorised third-party payment providers. ROAMWELL will not directly store complete payment card details unless expressly stated otherwise.
3. How We Use Personal Information
We may use personal information to:
respond to enquiries and messages;
communicate with potential customers, suppliers, factories, business partners, media representatives and collaborators;
provide requested information about ROAMWELL;
prepare for the commercial launch of the brand;
maintain, operate and secure the website;
analyse website performance and visitor interaction;
improve our products, services and website experience;
prevent misuse, fraud or security incidents;
comply with legal and regulatory obligations;
establish, exercise or defend legal claims;
send launch news or marketing communications where you have specifically agreed to receive them.
We will not send marketing communications without an appropriate legal basis or your consent where consent is required.
You may unsubscribe from marketing communications at any time by contacting us at hello@wearroamwell.com.
4. Legal Grounds for Processing
Depending on your location and the circumstances, we may process personal information on one or more of the following grounds:
your consent;
our legitimate interest in operating and protecting the website and responding to enquiries;
taking steps at your request before entering into a contract;
performing a contract with you;
complying with legal or regulatory obligations;
protecting our legal rights and the rights of others.
Where processing is based on consent, you may withdraw your consent at any time.
Withdrawal of consent will not affect processing that took place before consent was withdrawn.
5. Sharing Personal Information
We do not sell or rent personal information.
We may share personal information only where reasonably necessary with:
website hosting and technical service providers;
website form-processing providers;
cloud storage and email service providers;
analytics and security providers;
professional advisers, including lawyers, accountants and compliance consultants;
payment providers and logistics partners after commercial launch;
government bodies, regulators or law-enforcement authorities where legally required;
a purchaser, investor or successor in connection with a genuine business restructuring, investment or transfer.
As this website is built and hosted using Tilda, information submitted through website forms or generated through use of the website may be processed through Tilda’s technical infrastructure, depending on the website settings and connected services.
Service providers may only use personal information for the purposes for which it has been provided and subject to applicable contractual and legal requirements.
6. International Data Transfers
Some service providers may process or store personal information in countries other than the country in which you are located.
Where required by applicable law, we will take reasonable measures to ensure that international transfers of personal information are protected by appropriate contractual, technical or legal safeguards.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
As a general guideline:
ordinary enquiries may be retained for up to 24 months after the last communication;
business and supplier correspondence may be retained for the duration of the relationship and for a reasonable period afterwards;
marketing subscription information may be retained until consent is withdrawn;
technical and security records may be retained for up to 12 months, unless a longer period is reasonably required to investigate a security incident;
information required for legal, tax or regulatory purposes may be retained for the period required by applicable law.
Information that is no longer required will be deleted, anonymised or securely archived where appropriate.
8. Cookies and Similar Technologies
The website may use cookies and similar technologies to:
ensure the website functions correctly;
remember visitor preferences;
understand how visitors use the website;
measure website performance;
protect the website from misuse;
support analytics or marketing functionality.
Strictly necessary cookies may be used where required for the website to operate.
Where required by applicable law, optional analytics, advertising or similar cookies will only be used after the visitor has provided consent.
Visitors may manage their cookie preferences through the cookie settings displayed on the website or through their browser settings.
Disabling certain cookies may affect how some parts of the website function.
9. Data Security
We take reasonable administrative, organisational and technical measures to protect personal information against:
unauthorised access;
accidental loss;
alteration;
disclosure;
misuse;
destruction.
However, no website, online transmission or electronic storage system can be guaranteed to be completely secure.
Visitors should avoid sending sensitive financial, identification or confidential information through ordinary website contact forms unless specifically requested through a secure channel.
10. Your Rights
Depending on your location and applicable law, you may have the right to:
request access to personal information held about you;
request correction of inaccurate information;
request deletion of personal information;
object to or restrict certain processing;
withdraw consent;
request a portable copy of certain information;
opt out of direct marketing;
lodge a complaint with the relevant data-protection authority.
These rights may be subject to legal limitations and exceptions.
To submit a privacy request, contact:
hello@wearroamwell.com
We may need to verify your identity before responding to a request.
11. Children’s Privacy
The website is not intended for children under the age of 16.
We do not knowingly collect personal information from children through this website.
If you believe that a child has provided personal information to us, please contact us so that the information can be reviewed and, where appropriate, deleted.
12. Third-Party Websites
The website may contain links to external websites or social-media platforms.
ROAMWELL is not responsible for the privacy practices, content or security of third-party websites.
Visitors should review the privacy policies of those third parties before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy when:
the ROAMWELL legal entity is incorporated;
commercial sales begin;
new payment, analytics or marketing services are introduced;
legal requirements change;
the way we process personal information changes.
The updated version will be published on this page with a revised “Last updated” date.
14. Contact Us
For questions about this Privacy Policy or the processing of personal information, contact:
ROAMWELL Email: hello@wearroamwell.com
Full company registration and address details will be added before commercial launch.